Leadership & Supervising in Hospitality
Career Field: Hospitality
Adult Career Pathway: Housekeeping supervisor
Type: Employment advancement class
Prepares Students to:
- Perform in a supervisory role in hotel housekeeping
- Perform more leadership duties at their current job
- Transition into a hospitality college or certification course
Target Student Population:
- CASAS Reading 200-236
- Students that are currently employed in an entry level job
- Students with housekeeping or hospitality background and/or interest
Access Curriculum: View Materials
Course Description: Students practice leadership skills, basic computer skills and other tools needed to advance their career from a hotel housekeeper to a housekeeping supervisor. Students develop coaching skills, practice data entry and email for work, and learn to make employee schedules in a hands-on, practical training. Students use a class calendar for note taking. Each student produces a work portfolio to show to potential employers.
Duration: 11 weeks, 2 days/week, 2.5 hours/session = 55 total instructional hours
Curriculum Description: Includes weekly overview and daily lesson plans. Weekly vocabulary handouts, weekly emailed assignments and other instructional materials are organized by week and topic in Google Drive folders.
Curriculum Pluses: Course Design document includes useful overview, scope and sequence, course objectives and standards alignment. Complete instructional materials are well organized. Designed by a former housekeeping supervisor, so all learning activities are contextualized to real-life supervisory situations.
Curriculum Drawbacks: None.
Author: Caroline Foster, International Institute of Minnesota, St. Paul, MN
Published: 2015
Contacts:
Caroline Foster
[email protected]
Julie Rawe
[email protected]