Adult Career Pathways Resources

Covers all aspects of food safety – personal hygiene, cross-contamination and allergens, time and temp control, clean and sanitation. Utilizes ServSafe® Manager, 6th Edition as core text. || AUTHOR: Heather Turngren, Minneapolis Adult Education

This course equips students with a basic understanding of good customer service, vocabulary used on the job, use of open-ended questions to ascertain customer needs, and methods for handling customer complaints. || AUTHOR: Heather Turngren, Minneapolis Adult Education

Note that the Minnesota Food Code was updated on January 1, 2019.  Some of the curriculum in the ATLAS curriculum resource library may pre-date this updated Code.  Check the major changes to ensure that students are learning current information. For example, the term Certified Food Manager has been changed to Certified Food Protection Manager. 

Utilizes ServSafe® Food Handler Guide as core text. Covers vocabulary and key concepts in basic food safety, personal hygiene, controlling time and temperature, preventing cross-contamination, and cleaning/sanitizing. Also includes career exploration in the food service industry. || AUTHOR: Heather Turngren, Minneapolis Adult Education

Covers all aspects of food safety – sanitation, temperature control, personal hygiene, foodborne illnesses. Utilizes ServSafe Manager, 6th Edition as core text. || AUTHOR: Gretchen Leach Warzecha, Central Minnesota ABE

Students practice leadership skills, basic computer skills and other tools needed to advance their career from a hotel housekeeper to a housekeeping supervisor. Students develop coaching skills, practice data entry and email for work, and learn to make employee schedules in a hands-on, practical training. || AUTHOR: Caroline Foster, International Institute of Minnesota

This 12-week course helps New Americans who have work experience in the U.S. gain the skills they need to move into leadership roles.  Through class discussion and collaborative learning, students will learn leadership styles, effective feedback, techniques for training employees, networking skills, how to write a resume and computer skills. || AUTHOR: Lynn Thompson and Kate Carter, International Institute of Minnesota

Retail Customer Service is a 6-week (48-hour) work readiness training program focused on preparing students for entry-level positions in retail environments, particularly cashiering. The curriculum emphasizes essential retail customer service skills, money handling, inventory tracking, and includes hands-on experience running a student store. Students will gain practical knowledge of U.S. payment methods, cash handling procedures, and use of a Point of Sale (POS) system. In addition to technical skills, the course builds foundational job-seeking abilities such as filling out applications, resume writing, and interview preparation. It also introduces American workplace norms, customer service vocabulary, and strategies for handling conflict, with special attention to culturally appropriate communication in Minnesota. || AUTHOR: Elizabeth Fontaine, International Institute of Minnesota