Adult Career Pathways Resources
Retail / Hospitality
Certified Food Protection Manager
Covers all aspects of food safety – personal hygiene, cross-contamination and allergens, time and temp control, clean and sanitation. Utilizes ServSafe® Manager, 6th Edition as core text. || AUTHOR: Heather Turngren, Minneapolis Adult Education
Customer Service Occupational Prep
This course equips students with a basic understanding of good customer service, vocabulary used on the job, use of open-ended questions to ascertain customer needs, and methods for handling customer complaints. || AUTHOR: Heather Turngren, Minneapolis Adult Education
FOOD SAFETY: Ensure you are teaching up-to-date information
Note that the Minnesota Food Code was updated on January 1, 2019. Some of the curriculum in the ATLAS curriculum resource library may pre-date this updated Code. Check the major changes to ensure that students are learning current information. For example, the term Certified Food Manager has been changed to Certified Food Protection Manager.
Integrated English and Customer Service Training
This course integrates English language instruction and prepares students to work in customer service or enter more advanced retail career education training. Students learn basic job search and employability skills and gain knowledge of customer service/retail job-specific skills such as working with customers and following workplace procedures. || AUTHOR: John Ashby and Kaija Bergen, Neighborhood House
Introduction to Food Handling
Utilizes ServSafe® Food Handler Guide as core text. Covers vocabulary and key concepts in basic food safety, personal hygiene, controlling time and temperature, preventing cross-contamination, and cleaning/sanitizing. Also includes career exploration in the food service industry. || AUTHOR: Heather Turngren, Minneapolis Adult Education
Kitchen Manager Certification
Covers all aspects of food safety – sanitation, temperature control, personal hygiene, foodborne illnesses. Utilizes ServSafe Manager, 6th Edition as core text. || AUTHOR: Gretchen Leach Warzecha, Central Minnesota ABE
Leadership & Supervising in Hospitality
Students practice leadership skills, basic computer skills and other tools needed to advance their career from a hotel housekeeper to a housekeeping supervisor. Students develop coaching skills, practice data entry and email for work, and learn to make employee schedules in a hands-on, practical training. || AUTHOR: Caroline Foster, International Institute of Minnesota
Professional Leadership
This 12-week course helps New Americans who have work experience in the U.S. gain the skills they need to move into leadership roles. Through class discussion and collaborative learning, students will learn leadership styles, effective feedback, techniques for training employees, networking skills, how to write a resume and computer skills. || AUTHOR: Lynn Thompson and Kate Carter, International Institute of Minnesota
Retail Literacy
Students develop vocabulary, math, practical work skills and soft skills for employment in department stores, supermarkets and restaurants. In addition, students develop a job search portfolio and practice job interviews. || AUTHOR: Laura Rutmanis, St. Paul ABE
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Curriculum Use and Sharing
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